Troubleshooting
Find what you see below and try the fixes in order
Find the symptom that matches what you see, and work through its fixes from the top. Most problems come down to one connection, one switch or one setting.
Two things are worth checking first, whatever the symptom. The connection pills in the title bar show what is connected; right-click one to connect, disconnect or open its settings. And if a strip under the title bar says Triggers are paused, click Resume triggers.
To reach a Settings card named below, press Ctrl+K/Cmd+K, type part of its name and press Enter.
Connections
Reactions
OBS
Sound and speech
Install
Report a problem
Turn on verbose logging
In SettingsPreferences & data, turn on Verbose logging under Global Preferences, then make the problem happen again.
Open the Debug Console
Click Debug Console in the title bar and copy the log. Passwords, tokens, webhook URLs and API keys are blanked out of what you copy.
Ask on Discord
Post it in the Vfinity Discord server, with your operating system and the version in the title bar. The changelog in the app has Join the Discord server.